OUR PAINTERS: THE DIFFERENCE IS IN THE PEOPLE
As a home or business owner, we know you worry about having qualified, respectful and efficient professionals working at your home or office. When choosing a painting company, you want to be able to trust the workers, they are going to be at your home after all. Let us assure you that our painters are held at the highest standard and are constantly learning and growing as painters and as people. White Knight Painting is a Victoria, BC painting company with over 20 years’ experience and we pride ourselves in our exceptional customer service and hardworking employees.
What does customer service mean to us?
It means being there for you, our customer, and resolving every issue in a timely manner. If you have a problem we make it a priority to fix it.
Are you thinking about getting work done?
We are there to answer all of your questions and help you make a fully informed decision. Derrick, White Knight Painting’s President, will be happy to answer all of your questions in our FREE estimate.
Are you in the process of getting work done?
We are there, with friendly, knowledgeable employees and tidy work places. The lead painter will be able to answer all of your questions and quickly resolve any of your issues.
Have you already had work done?
We are there for you, with our amazing warranties and our semi-annual home inspections, and maintenance packages. All checkups are included in your painting package.
No matter what stage you are at we are THERE FOR YOU!
Our foremen are all certified tradesmen and pride themselves in their work, just as any good employee should. All jobs booked in always have at least one foreman actively working on site to ensure quality. They are active in the trade associations and are constantly working to expand their knowledge. These programs include: PDCA continued education and the Quality Paint Institute. Every foreman at White Knight Painting is able to answer all of your questions and concerns in a professional manner. They have all shown a keen interest in improving themselves and taking a committed roll in our training programs.
All of our painters have to participate in our training classes, and all of our new employees are trained to follow our regulations for exceptional work. We do this by implementing a program called C.O.P.S. We use this program to do monthly training programs no matter the experience level (everyone needs to brush up on their skills once in a wile). Our professional paint trainer will go over anything from prep to paneled doors to basic clean up, first in our training room and then out on the field. The employees that are new to us are expected to go for a weekly training class of our basic procedures for exceptional work. This has helped to make a more uniform way of painting a home and having consistent quality.
White Knight Painting is a great place to work. Over time, we’ve discovered that happy, well-trained employees are better prepared to serve our clients’ needs. Regardless of whether we’re working in your home or workplace, this is an obvious but important aspect of any business.